Published 2019-09-12
We're ready for September 14th
On September 14th new regulations regarding online payment comes into force within the EU. This means that banks may start to decline online card payments if they're not complying with what's called Strong Customer Authentication (SCA).
This is to prevent fraud and to ensure that online payments are performed with multi-factor authentication, to increase the security.
So this is mainly a good thing but it also forced us to spend a substantial amount of time this summer getting ready and implement support for these new requirements.
How does this affect Game Plan Hockey Manager?
Our current users should not be affected by this since the subscriptions was set up before these requirements was taken into force. But banks may interpret these requirements differently so if your payment is declined in the future we recommend you to update your payment details for your account. You can use the same card again but this time, depending on your card issuer, you may (or may not) be prompted to multi-factor authenticate the transaction.
New users and all payment updates on existing users will from now on use this multi-factor authentication if applicable.
If you're living outside the EU you should not be affected by this at all but since our business is based within the EU it's hard to predict how your bank will enforce these new requirements. We see examples of non EU countries following these new regulations in various extent.
If you have any questions or running into any problem do not hesitate to contact us at support@gameplanhockey.com.
Interested to read more about SCA? Here's a couple of links to get you started.
https://en.m.wikipedia.org/wiki/Strongcustomerauthentication
Thanks for your time
/Anders Granberg